I was a little leary at first about getting my payout. After winning and trying to redeem they requested other documents so of course I thought the worse. Patience is a virtue. I did receive my winnings. I do like the selection of games and the promotions are usually really good. I keep playing here because overall the site has a good layout. Don't always judge your opinions on what you read. Try playing the casino first because I don't think you'll be disappointed!